Terms and Conditions for product Return Policy ( Applicable when we have approved a Product Return )
- If you wish to make an Product Return, first you need to have a word with our Customer Support Team at (+91 95800 58009) or Email us.
- We do accept easy Product Returns depending on product category which will be clearly specified on the product page itself. Easy Returns, means you can claim for easy product Returns within 24 hours of receiving the product, which is applicable to limited products only as per Company terms & conditions.
- Easy Product Returns will also depend on the Shipping location of your area and also rely on the Courier Company to support quick dispatchment of products. You need to have patience, as the whole process might take around 10 to 20 business days or more to process.
- For easy Product Returns, the product must be in the same condition that you have received, unworn or unused, with tags, and in its original packing condition. You also need to provide us with the Receipt or proof of purchase while claiming for one.
For Returns or Replacement Requests related to Baby Products to process, the Customer needs to furnish Unboxing Videos of the delivered Packaging as Proof, failing which we won’t be accepting such Return or Replacement requests.
For Returns or Replacement Requests related to Baby Food Products, in most cases we won’t be accepting such Requests from Customers due to the said Product being easily perishable & contaminable in nature.
- If your Product Returns is accepted by us, we’ll send you the return shipping process, as well as all required instructions on how & where to send across the package back to us.
- Product returned back to us without informing or contacting us will not be considered, entertained or entitled for refunds under any circumstances.
- If you wish to make an Product Exchange, you need to first Email us or have a word with our Customer Support Team at (+91 95800 58009).
- If required uyyaala.com reserves the right to make changes in above stated product Returns policy as & when required without prior notice.
Product related Damages and Issues:
We request you to properly inspect received product and contact us at (+91 95800 58009) immediately if the product is found to be defective, damaged or if by chance wrong product is delivered to you. We definitely will look into the issue and take a judgmental call to make things right.