Exchange Policy

We do support easy product Exchange, but due to the ongoing abnormal COVID-19 pandemic situation, we are accepting Exchange requests for limited products only. Please be sure to read proper product related description and disclaimer before making the purchase.

Terms and Conditions for product Exchange Policy

  • If you wish to make an product Exchange, you need to first Email us or have a word with our Customer Support Team at (+91 95800 58009)
  • We do support 1 to 3 days of easy product Exchange depending on product category which will be specified on the product page. Easy Exchange, means you can claim for easy product Exchange within 1 to 3 days, which is applicable to limited products only.
  • After receiving the product, if you need to Exchange the ordered product, you can still initiate and appeal for product Exchange from the product purchase page itself by clicking the Replacement cum Exchange tab. You can load pictures of the product along with providing the reason for Exchange. Please be advised, product Exchange which will solely depend on our proper approval only.
  • Easy product Exchange will also depend on the Shipping location of your area and also rely on the Courier Company to support quick dispatchment of products due to ongoing COVID-19 pandemic situation. You need to have patience, as the whole process might take around 10 to 15 business days or more to process.
  • In some cases you may need to send across the product via courier to our location for easy product Exchange. The charges incurred will be reimbursed from our side, provided you need to furnish the copy of the courier bill. Kindly note, the claimed amount for reimbursement should not exceed the shipping charges that was borne by us initially while sending across the product to you.
  • For easy product Exchange, the product must be in the same condition that you have received, unworn or unused, with tags, and in its original packing condition. You also need to provide us with the Receipt or proof of purchase while claiming for one.
  • If your product Exchange is accepted by us, we’ll send you the return shipping process, as well as all required instructions on how & where to send across the package back to us. 
  • Product returned back to us without informing or contacting us will not be considered, entertained or entitled for refunds under any circumstances.
  • Feel free to Connect with us for Queries related to easy product Exchange Email with us or at (+91 95800 58009). 
  • If required Uyyaala.com reserves the right to make changes in above stated Exchange Policy as & when required without prior notice.

Product related Damages and Issues:

We request you to properly inspect received product and contact us at (+91 95800 58009) immediately if the product is found to be defective, damaged or if by chance wrong product is delivered to you. We definitely will look into the issue and take a judgmental call to make things right.