Terms and Conditions for Product Replacement Policy
- If you wish to make an Product Replacements, you need to first Email us or have a word with our Customer Support Team at (+91 95800 58009)
- We do accept 1 to 3 days of easy Product Replacements depending on product category which will be specified on the product page. Easy Product Replacements, means you can claim for easy product Replacements within 1 to 3 days, which is applicable to limited products only.
- After receiving the product, if you need to Replace the ordered product, you can still initiate and request for Product Replacement from the product purchase page itself by clicking on the Replacement cum Exchange tab. You can load pictures of the product along with providing the reason for Replacement. Please be advised, Product Replacement will solely depend on our proper approval from our side only.
- Easy Product Replacements will also depend on the Shipping location of your area and also rely on the Courier Company to support quick dispatchment of products. You need to have patience, as the whole process might take around 10 to 15 business days or more to process.
- For easy Product Replacements, the product must be in the same condition that you have received, unworn or unused, with tags, and in its original packing condition. You also need to provide us with the Receipt or proof of purchase while claiming for one.
- If your Product Replacement is accepted by us, we’ll send you the return shipping process, as well as all required instructions on how & where to send across the package back to us.
For Returns or Replacement Requests related to Baby Products to process, the Customer needs to furnish Unboxing Videos of the delivered Packaging as Proof, failing which we won’t be accepting such Return or Replacement requests.
For Returns or Replacement Requests related to Baby Food Products, in most cases we won’t be accepting such Requests from Customers due to the said Product being easily perishable & contaminable in nature.
- Product returned back to us without informing or contacting us will not be considered, entertained or entitled for refunds under any circumstances.
- Feel free to Connect with us for Queries related to easy product Replacements Email us or at (+91 95800 58009).
- If required Uyyaala.com reserves the right to make changes in above stated product Replacement Policy as & when required without prior notice.
Product related Damages and Issues:
We request you to properly inspect received product and contact us at (+91 95800 58009) immediately if the product is found to be defective, damaged or if by chance wrong product is delivered to you. We definitely will look into the issue and take a judgmental call to make things right.