GENERAL INFO

Shopping with uyyaala.com (Happy Babies Retail Pvt Ltd) is completely reliable for you to shop, as we have launched this Company with a passion to build a trusted online shopping platform for Baby & Mother Care products in India, as a Start-up we strive forward to provide genuine products with better pricing value keeping customer satisfaction strongly in mind.

You will definitely benefit, first of all is you will get genuine quality products sourced from trusted vendors. Secondly, the offers and discounts that we give are very fair in the market besides that prices are kept competitive. Third is, we provide express & instant product deliveries in selected few locations. Last but not the least, we believe in keeping our promise in delivering real value to our customers when it comes to shopping for fine quality Baby & Mother Care products in India.

No, we source, stock all Baby & Mother Care products on our own and sell them directly to our customers with no involvement of any third party resellers in our website.

Our Company complies with B2C business model in Baby & Mother Care products which are sourced on our own to provide fast and instant deliveries in selected locations at the same time we also provide regular deliveries across India.

Sign up is mandatory in our website to know your proper & multiple shipping details, to maintain customer profile, purchase history & wish list details. By doing so, you will also help us in keeping fake orders & fraudsters at bay.

You need to navigate to my account tab located on extreme right top end corner of the website. Then simply type in your name, mobile number, email then set your password & click create my account, for successful account sign up with us.

Select your items and add them to the shopping cart. During checkout, look for a box next to your shopping order labelled as “Coupon Code” or “Promo Code”. Then simply copy paste or type the Code into the given box and click apply to see the applicable discounted amount. What’s more, complete the checkout process and enjoy your savings.

As your product package is being dispatched for shipping, we will mail you the tracking number of your package to you registered Email address along with SMS of the same. Alternatively, you can also check the same by logging in our website & checking out your account page, for Track Shipment option to know the current status of your product order.

We might be able to arrange for such customized or special product orders, for this please contact our Customer Support team (+ 91 95800 58009) with the needful information of required product.

Yes, we do provide bulk order supplies with attractive discounts on ordered products, for such enquiries kindly contact our Customer Support team (+ 91 95800 58009) for further details.

We are sorry for such inconvenience, you can always opt for Notify Me option on product page or you can contact our Customer Support team (+ 91 95800 58009) for further assistance.

Yes, we might able to arrange for product assembling services in very limited locations, for this you need to check with the Pin code of your area in the product page itself or please contact our Customer Support team (+ 91 95800 58009) for further assistance.

You can easily reach us via Email: support@uyyaala.com or you can also reach our Customer Support Number: +91 95800 58009 on any Business day from 9.00 am to 7.00 pm.

Product warranty mostly depends as per manufacturer’s discretion you might need to check with the product manufacturer for such queries or you can contact our Customer Support team (+ 91 95800 58009) for further assistance.

WEBSITE SAFETY

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software provided by godady.com, which encrypts all your information during order processing.

Please stay assured, your personal data is completely secured with us as all your information during website interaction gets encrypted with Secure Sockets Layer (SSL) software provided by godady.com. We do not share or disclose your personal information with any third party.

SHIPPING

We rely on trusted shipping carrier services of Shiprocket for providing finest damage free deliveries on time. And also we have our own delivery team to process fast deliveries within our vicinity.

Yes, we provide Free Shipping on purchases above Rs.999/- & there is no minimum order but minimum shipping charges will be applicable.

Presently we are providing same day express delivery & instant deliveries in selected locations, dispatchment for express deliveries starts within 3 hours of order placement. Product deliveries for other locations usually takes around 2 to 7 business days depending on your location.

As all the products are related to Baby Care, we may try to provide instant product delivery depending on the delivery location, do check with the Pin code of your area or please call our Customer Support team (+ 91 95800 58009)for further assistance.

Our delivery agent will attempt to deliver the package twice before it is returned back to our warehouse. Please do provide your current mobile number in the delivery address as it will help in making a faster delivery.

Yes, we will ship products across India, but product shipping time may take a little longer than usual, mostly around 5 to 7 business days depending on product delivery location, please contact our Customer Support team (+ 91 95800 58009)for further information.

We would love to ship overseas, though as we have just stepped into the world of E-Commerce, we are presently offering fast product delivery service with in India only. In the near future we look forward to expand our product delivery services to overseas locations.

PAYMENTS

We accept all major Debit / Credit card, Net Banking, UPI, POD/COD payment methods. For further assistance our Customer Support team (+ 91 95800 58009) will definitely help you while processing a payment.

For COD payments based product orders, the minimum total invoice value is set at Rs.299/- and the maximum limit is Rs.6999/-.

No, the price displayed while check out of a product is final and inclusive of all charges. Be assured you need not pay anything extra.

Yes, all products displayed in our website is inclusive of GST charges.

Yes, we provide GST inclusive Invoice within the dispatched product package.

RETURNS & EXCHANGE

Due to the ongoing pandemic situation, for very limited products only we are allowing Exchanges / Replacements but product Returns will be accepted only after the pandemic situation returns back to normal which will be clearly mentioned here soon.

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